Shipping Policy

- How does the delivery process work?

Once our system processes your order, your products are inspected thoroughly to ensure they are in a perfect condition.

After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner.

Our delivery partners then bring the package to you at the earliest possibility. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.

- How are items packaged?

We are committed to sustainability in our packaging while ensuring the safety of the orders dispatched.

- What is the range of locations to which My Tiara ships their products?

My Tiara does not ship internationally currently.

- My order has been shipped. Now how can I track it?

After placing your order, you will receive a confirmation message on your registered email. As we prepare and ship your order within 24-48 hours of the confirmation, you can then check the status of your package through the 'Track' button on the 'My Orders' section.

- What is the estimated delivery time?

We usually dispatch most orders within 1-4 business days (excluding Sundays and public holidays)

- My order will be shipped in multiple shipments? What does this mean?

Don’t worry! This is a completely normal situation. This just means that different parts of your order may have simply been shipped from our different warehouse locations. Rest assured, you will only have to pay the shipping / COD charge if applicable, on the first package you receive.

- Are there any shipping charges applicable on my order?

We have standard shipping charges for most addresses. Free shipping on orders above ₹499.